Kuoni Academy Travel Management & Tele-sales Programme

Duration: 6 months | 2 hours/day | 5 days/week

Course Description:

Enhances Business Development abilities by networking and partnering with high-profile clients thereby contributing to the topline of the company.

Your Takeaway

  • Travel Expertise
  • PR Skills
  • Negotiation Skills
  • Product Know-how
  • Destination Expertise
  • Travel Planning
  • Customer Care Skills
  • Corporate Communications
  • Operations Management

Course Content

  • Travel Geography
  • Global Distribution Systems & Customer Reservation Systems - Galileo & Abacus
  • Basics of Air Fares & Ticketing
  • Travel Reservations & Itineraries
  • Serving The Travel Customer
  • Travel Formalities
  • Air Transport Essentials
  • Destination Management
  • Hotels Products & Services
  • Car & Camp Bookings
  • Destination Products

Travel & Tourism courses

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