Kuoni Academy M.I.C.E. Management Programme

Duration: 6 months | 2 hours/day | 5 days/week

Course Description:

Develops ability to confidently interact with and manage corporate client requirements for international and domestic Meetings, Incentives, Conferences and Events (M.I.C.E.).

Your Takeaway

  • DIY Abilities
  • Life Skills
  • Etiquettes
  • Managing Tours
  • Negotiation Skills
  • Presentation Skills
  • Destination Expertise
  • Travel Planning
  • Corporate Communications
  • Public Relations Skills

Course Content

  • Travel Geography
  • Understanding M.I.C.E.
  • Destination Management
  • Tour Management
  • Travel Itineraries
  • Travel Formalities
  • Basics of Air Fares & Ticketing
  • Air Transport Essentials
  • Global Distribution Systems
  • Galileo & Abacus
  • Hotels Products & Services
  • Life Skills
  • Management Information Systems (MIS)
  • Product Know-How
  • Product Know-How
  • Impact of Product in Business Cycle
  • Role of Tour Guides
  • End-to-End Sales Process
  • PR/Customer Relationship Management
  • Commercials (Proposal
  • Costing & Profitability)
  • Understanding Visa
  • Foreign Exchange
  • Liaisoning/Vendor Management
  • Event Management & Execution
  • DIY Abilities
  • Communication Skills
  • Foreign Language (Basic): French & Spanish

Travel & Tourism courses

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